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Customer Service Officer

Job Title: Customer Service Officer
Contract Type: Permanent
Location: Bangkok, Thailand
Industry:
Salary: Negotiable
Reference: 30837_1581923178
Contact Name: Kasinee Khongdee
Contact Email: Kasinee.k@criterionasia.com
Job Published: February 17, 2020 14:06

Job Description

"Our client is about regional logistic player which provide a comprehensive Air and Sea Freight Services, Land Transportation, Warehousing & Distribution and Customs Brokerage. As the business is growing up, they are seeking a candidate for customer service to support their team."

Responsibilities

  • contact customer to all supporting documemtation
  • comfirm pick up or delivery date
  • Oversea co-operate to check customer cleance document, such as form 4, import permit etc.
  • Truck booking both of Import & Export shipment
  • Customs Clearance documentation, such as CIPL, form D etc.
  • To prepare import duty and Vat for import shipment.
  • Update delivery details
  • Refund from D and prepare payment request

Qualifications

  • At least 2 years working experience in customer sevice for transport and logistic industry
  • Bacherlor's degree in related field
  • Good command of English
  • Good interpersonal communication and ability to multi task

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