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Head of Cashier - Assistant General Manager Level | Hypermarket

Job Title: Head of Cashier - Assistant General Manager Level | Hypermarket
Contract Type: Permanent
Location: Bangkok, Thailand
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: 18186fb44c18914a387e_1509615715
Contact Name: Touch-chakorn Kulchan
Contact Email: touch-chakorn.k@criterionasia.com
Job Published: November 02, 2017 16:41

Job Description

Role Overview

The Head of Cashier - Assistant Manager Level | Hypermarket will supervise the workforce of cashiers, and manage the process of all cash transactions accurately and efficiently in accordance with established policies and procedures in each shopping complex across the country. The successful candidate will play a fundamental role in achieving our client's customer satisfaction, and revenue growth objectives. The duties and responsibilities of the Head Cashier include maintaining standards to greet customers when entering or leaving the company's establishments, maintaining a clean and tidy checkout area, and keeping reports of all cash and credit transactions.

Key Responsibilities | Deliverable

  • Maintain a positive work environment for all Cashiers
  • Resolve cash tills at the end of every shift
  • Generate accurate till reports for each register
  • Manage and perform all check-out functions on a daily basis
  • Communicate clearly and openly with customers
  • Manage the check-out area and ensure each station remains clean and efficiently run
  • Respond to Cashiers' requests for price checks and other functions for customer service
  • Listen to customer complaints and questions, and refer them to the manager when required
  • Ensure that all stations have adequate cash and change at all times
  • Serve as the primary point-of-contact for Customer Service Associates

Experience | Skill Requirements

  • 10+ years' experience in cash handling and customer service
  • High level of responsibility, leadership skills and organization
  • Ability to efficiently run all cashier stations
  • Willingness to recruit and train Cashiers
  • SAP fundamentals are required

Please note that we can only accept applications from candidates with current working permission in Thailand, and that due to the expected high application rate, only those who are shortlisted will be contacted.