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Head of Product Management

Job Title: Head of Product Management
Contract Type: Permanent
Location: Bangkok, Thailand
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: 30559_1556790941
Contact Name: Matthew Zavadil
Contact Email: matt.z@criterionasia.com
Job Published: May 02, 2019 16:55

Job Description

The Head of Product Management serves as the Product Champion | Product Owner | Customer Experience Architect for the Omnichannel Lifestyle Services Platform of this ubiquitous social media enterprise.


The Head of Product Management's key responsibilities center around both the online & offline aspects of the Customer Experience - defining | shaping | delivering | enhancing | scaling the platform & associated operations used to deliver extraordinary lifestyle services. As the platform encompasses O2O services, the position requires precise operations oversight & process enhancement, as well. Building strong collaboration amongst Engineering, Operations, Product & Marketing teams is a key success factor.


The ideal Head of Product candidate will come from an IT | Technology | Product background, complemented with operational process improvement (O2O). Analytical & Design Thinking is assumed.


Finally, fluency in both Thai & English is mandatory.



Key Responsibilities | Deliverables

  • Plan, Oversee & Drive the development and management of Product Vision & Roadmap
  • Provide visible & active leadership of dedicated Product Team
  • Build and maintain relationships with key Customers & Stakeholders
  • Work with Engineering & Design teams ensure common understanding & delivery of Product requirements
  • Work with Operations to communicate & optimize offline processes, procedures & partnerships
  • Grow & Scale platform to new businesses & geographies
  • Identify & initiate mutually beneficial partnering opportunities - Online & Offline
  • Provide timely Performance & Schedule reports to executive leadership & key stakeholders

Experience | Skill Requirements

  • Bachelor Degree in Computer Science | Engineering | Business | Marketing or relevant fields | MBA is a bonus
  • 5 Years+ in Senior Management position across Product Team | Application Development Team | Similar
  • Exceptional Business Acumen + Technical Competence + Strong Analytical Mindset
  • Extrovert with outstanding networking skills who enjoys finding value-added partnerships
  • Solid experience in Omnichannel | Online-to-Offline environment
  • Excellent Communicator, Collaborator & Motivator