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Network Engineer

Job Title: Network Engineer
Contract Type: Permanent
Location: Silom
Industry:
Salary: 0.00
Start Date: 16/05/2019
Reference: 30564
Contact Name: Pimrawee Jearanai
Contact Email: pimrawee.j@criterionasia.com
Job Published: May 16, 2019 15:19

Job Description

Network Engineer

Our client’s core product is one of the most successful financial services in history, engaging & connecting users around the world. We’re also offering a good working environment, new technology training and amazing benefit for our employee in all level.


Key Deliverables:

  • Provide support in production support client issue resolution via ticketing system, phone and e-mail.
  • The documentation, analysis, implementation, testing or modification of network infrastructure based on design specifications.
  • Troubleshoot & diagnose Website and Backend Server issues | Internet Connectivity & ISP issues | Cisco & Client network equipment issues.
  • Network maintenance, issue resolution and support.
  • Ensure redundancy and stability for all critical systems.
  • Escalate/communicate issues and concerns as necessary.
  • Must work independently and in a group to manage full scope of responsibilities with minimal supervision.

Education | Experience:

  • Degree in Computer Science, Computer Engineering or Similar Technology degree
  • Solid understanding of Network | TCP/IP | Windows & Linux OS | DNS | IIS & Apache Web Servers | MS SQL & MySQL Database Servers | IT Security
  • At least 5 years of experience in Information Technology preferably in Network, Infrastructure or Systems Support domain
  • Ability to communicate effectively both verbally and in writing with customers and colleagues at all levels of technical and non-technical skill sets.
  • Experience in a customer service environment and having outstanding Customer Service skills.
  • Ability to work with virtual teams to successfully deliver projects or resolutions to escalations.
  • Demonstrates can-do attitude in challenging situations.
  • Very High Flexibility and able to work overtime

 

 

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