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Senior Manager - IT Services

Job Title: Senior Manager - IT Services
Contract Type: Permanent
Location: Bangkok Province, Thailand
Industry:
Salary: THB180000 - THB250000 per month
Reference: 30744_1573209375
Contact Name: Pimrawee Jearanai
Contact Email: pimrawee.j@criterionasia.com
Job Published: November 08, 2019 17:36

Job Description

Job description

  • Manage, maintain and evaluate IT systems, service, operation, application, ERP and infrastructure.
  • Implement activities to ensure an operationally efficient environment and satisfaction. Ensure alignment to regional IT standards and projects.
  • Manage project budgets and cost/expenditures to ensure efficient usage of resources, where applicable.
  • Develop, manage and monitor IT implementation activities. Monitor delivery and support to business/users.
  • Monitor compliance to IT standards and provide guidelines to maintain IT systems and its operational plans.
  • Manage and execute IT plans and policies throughout the organization, ensuring compliance/control.
  • Maintain and monitor disaster recovery plans for critical systems.
  • Develop continuous improvements, review changes and implement changes when required.
  • Consistently engage with business/key stakeholders on requirements.
  • Develop communication plans to keep all stakeholders informed on IT developments/progress.
  • information systems, ensuring alignment with budget/IT road map and Group IT.
  • Ensure service-level adherence and satisfaction.
  • Manage and oversee team's delivery of team/function goals to drive execution against goals set.



Requirement and Qualification

  • Bachelor's or higher degree in Computing and Information Technology.
  • Advanced knowledge of technologies, systems and business processes.
  • Strong knowledge in IT service management, SAP, ERP and warehouse system.
  • Proven advanced numeracy and excellent quantitative analysis skills.
  • Demonstrate fluency in both written and spoken English.
  • Minimum 5 years' experience in a management or similar role.

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